The Arrow Nobody Wanted to Fire

In 2009, a high school counselor in Baltimore told Howard Schultz's story to a room of discouraged seniors. Schultz grew up in the Bayview Housing Projects in Brooklyn — no health insurance, no safety net, a father who cycled through dead-end jobs. Nobody in his family had ever attended college. He later described feeling like a kid the world had already forgotten, sharpened by hardship but kept hidden in a drawer nobody bothered to open.…